Community Discussion

Page gets stuck either before or after the SSN check. Are there any known causes for this issue?

When I'm logged into Vouched.Id and after I check the submission of a person I try to click the "Reviewed" checkbox but instead of the checkmark I get the "Account not found" error which doesn't allow me to click that checkbox. I have tried logging in/out several times and checked all my profile information to be correct. Please help me fix this issue. Thank you.

After a customer completes the vouched process, is there a way to access the images of the ID via the API? We have a use case that requires certain customers to provide an ID to a third party processor and we would like to use our Vouched account to facilitate easy capture of the ID and then send the image to the processor to satisfy their requirement. The PDF Report is not optimal for this use case. Thx.

Not able to find any sdk for react-js

It seems Vouched JS uses MUI. This means that any existing MUI theme styles will have clashing names. A similar question was asked in <https://github.com/vouched/vouched-react-ts-example/issues/2>.

Need some help, had the account for a while, and can not reach anyone by phone. I left phone messages in the past on all available vouched phone numbers ,and had no follow up call. Same now ,Whats going on ???

Hi! I can't check the sample 200 response of Get Supported ID Documents. ⚠️ This reference guide is currently experiencing difficulties and will be back online shortly. (ERR-ELVU1O) Can you help us with this?

Hello ! I use vouched js plugin for my project. I'd really appreciate it if you are able to give me a hint where I can find a list of vouched error messages. I really appreciate any help you can provide.

I use the js plugin in my angular application. Is there an ability to flip the taken photo? So, I mean, during the selfie we see the mirrored photo, but it is send as not. Is there an option to keep it mirrored?

How can I customise the text received to include my site name instead of organisations name?